Job Opportunities

Support Nurse - Helpline Coordinator

• Make a difference in the lives of those affected by ovarian cancer

• Join a passionate and purpose driven team as we prepare to expand our reach to support all gynaecological cancers

• Candidates Australia-wide considered

Ovarian Cancer Australia is recruiting a Support Nurse/Helpline Coordinator to coordinate our Helpline Service, providing support to people impacted by ovarian cancer. This position functions at Clinical Nurse Consultant level and is offered on a two-year fixed term contract.

After extensive consultation, OCA has developed a bold new strategic plan to expand our vital support and advocacy to include all women affected by gynaecological cancers. Our deep commitment to the ovarian cancer community remains unwavering. This expansion responds to an urgent, unmet need and aligns closely with national health priorities. We’re seeking exceptional people who share our purpose and want to help bring this vision to life in the months ahead.

Reporting to the Manager, Support Programs, your key responsibilities include:

• In line with operational guidelines, coordinate the OCA Helpline via the 1300 Helpline, email inbox and OCA social media platforms.

• Assess the support and psychosocial needs of callers and provide brief interventions such as managing distress and triaging to internal and external services.

• Provide support callers to access optimal care and provide guidance on appropriate questions and discussions to address with their medical treatment team.

• Maintain CRM database record in accordance with privacy guidelines.

• Coordinate development and review of support program resources.

• Assist with facilitation of face-to-face and online support groups.

You will also collaborate cross-functionally with philanthropy, engagement and communications teams to optimize the promotion of OCA’s support programs, contribute to quality improvement and provide informed support to projects, campaigns and other OCA activities.

The benefits of working with Ovarian Cancer Australia include not-for-profit salary packaging, five weeks of leave per annum, access to EAP and joining a dedicated, talented and inclusive team where your contribution is valued and your desire to achieve work/life balance is respected. We offer flexible working arrangements including the opportunity to work remotely if you are based outside of Victoria, or if you are based in Melbourne, the option to combine working from our Melbourne CBD office and working from home. We also support continuing professional development, and we provide regular opportunities to attend or participate in presentations and other learning opportunities.

To be successful in this position you will maintain and continue to grow your knowledge of advances in ovarian and other gynaecological cancers, supportive and palliative care and methods of program delivery. This key role within a purpose driven organisation will enable you to bring your caring approach alongside your clinical experience to provide holistic, person-centred care to make a difference for Australians impacted by ovarian cancer.

Key Selection Criteria

• Registered Nurse with Nursing and Midwifery Board of Australia Health Practitioner Regulation Agency (AHPRA)

• At least five years’ experience in working with people with cancer, gynaecological cancer experience preferred

• Experience assessing and managing distress

• Demonstrate understanding of holistic care principles and holistic care needs assessments

• Understanding of Australian Cancer Plan and the role of Australian Cancer Nursing and Navigation Program

• Excellent communication and interpersonal skills with extensive experience in responding to the needs of individuals and group members

• Experience in community engagement with consumers and professional stakeholders

• Experience in program coordination or project management preferred

• IT and computer literacy across MS office suite

• Ability to work autonomously and as part of a multidisciplinary team

The successful candidate will be asked to provide a current Police Check.

Further information about this position can be obtained from the position description below.

Applications must include:

• A covering letter addressing the above key selection criteria.

• A current curriculum vitae or resume.

Please email applications to:

Shirley Getley, People & Culture Manager at careers@ovariancancer.net.au

Closing date: Wednesday 3 September

Please note that we will be shortlisting and interviewing as we receive applications and interested applicants are encouraged to apply early.

Telephone enquiries regarding the position may be directed to:

Anna Tart – Manager, Support Programs on 03 9289 9755 (Mon, Tue, Wed, Thu)

Shirley Getley – People & Culture Manager, on 03 9289 9712 (Mon,Tue,Wed)

Unfortunately, applicants not residing in Australia or without permanent residency and unlimited working rights in Australia, cannot be accepted.